Algemene beleidsregels
& voorwaarden
Retour- en garantiebepalingen
Disclaimer: Dit document wordt uitsluitend voor het gemak verstrekt als vertaling van de originele Engelstalige versie. De Engelstalige versie is de bindende en juridisch afdwingbare versie. De originele Engelstalige versie is beschikbaar
Radwell zal provide the Goederen en Diensten (as defined below) in accordance with these voorwaarden.
Hierbij wordt het volgende overeengekomen:
1. Definities en interpretatie
1.1 Definities
In deze Voorwaarden gelden de volgende definities:
RADWELL: means Radwell International UK limited or any subsidiary or associate thereof as such terms are defined in the Companies Act 2006 (as amended from time to time) but exclusief any such subsidiary or associate company registered in the United States or Canada.
"toepasselijk recht" means any toepasselijk recht, statute, bye-recht or regulation in force from time to time inclusief anti-bribery recht and data protection recht.
"Werkdag" betekent een dag (anders dan een zaterdag, zondag of feestdag) waarop banken in Londen geopend zijn voor zaken.
"Conditions" means the voorwaarden set out in this document as amended from time to time in accordance with clause 17.2.
"Contract" means the contract between Radwell and the klant for the supply of Goederen, Diensten, Repairs, and/or Testing, entered into in accordance with these Conditions which consists of the bestelling, bestelling Confirmation and these Conditions.
"klant" means the party from whom an bestelling is received by Radwell.
"klant Default" has the meaning given in clause 7.2.
"Factory New Goederen" means Goederen supplied in the manufacturer’s original packaging.
"Force Majeure Event" means any event outside the reasonable control of the relevant party affecting its ability to perform any of its obligations under the Contract inclusief natural disaster, earthquake, epidemic, fire, flood, lightning, war, revolution, acts of terrorism, riot or civil commotion, imposition of sanctions, embargo, or breaking off of diplomatic relations, pandemic (inclusief governmental restrictions in respect of such), any labor or trade dispute, strikes, industrial action or lockouts, and any non-performance by suppliers or subcontractors.
"Goederen" means the Goederen (inclusief Factory New Goederen and Non-Factory New Goederen) set out or referred to in the relevant bestelling or the bestelling Confirmation issued by Radwell.
"Goederen Specification" means the description of Goederen provided by Radwell.
"MSA" betekent de Modern Slavery Act 2015.
"Non-Factory New Goederen" means any Goederen which are niet Factory New Goederen.
"bestelling" means an bestelling placed by the klant for Goederen, Repairs and/or Diensten, whether in formal writing, email or verbally.
"bestelling Confirmation" means the confirmation of in respect of an bestelling, issued by Radwell to the klant whether in formal writing, email or verbally, which kan for the avoidance of doubt take the form of Radwell issuing an factuur in respect of an bestelling, delivering the Goederen or performing the Diensten.
"prijs" means the prijs for Goederen, Diensten and/or Repairs set out in an bestelling Confirmation in respect of which a Contract has been entered into.
"Radwell" means Radwell International UK limited or any subsidiary or affiliate thereof as set out as the contracting entity on the bestelling Confirmation.
"Radwell-materialen" betekent alle materialen, apparatuur, documenten en andere eigendommen van Radwell.
"herstel Items" means items sent to Radwell by the klant for Repairs and which Radwell have agreed to receive for the purposes of herstel.
"Repaired Items" means herstel Items that have been subject to Repairs made by Radwell.
"Service Specification" means the schriftelijk description or specification of the Diensten provided by or made available by Radwell.
"Diensten" means the Repairs, Testing and on-site Diensten, supplied by Radwell or its selected sub-contractor to the klant as set out in the Service Specification below.
"Testing" betekent het testen en reinigen van items dat door Radwell wordt uitgevoerd op door Klanten aangeleverde items.
"garantie Period" as the meaning given to that term in clause 4.1.
1.2 Interpretatie
A person includes a natural person, corporate or unincorporated body (whether or niet having separate legal personality).
Een verwijzing naar een partij omvat haar persoonlijke vertegenwoordigers, rechtsopvolgers en toegestane rechtverkrijgenden.
Een verwijzing naar wetgeving of een wettelijke bepaling is een verwijzing naar die wetgeving of bepaling zoals gewijzigd of opnieuw vastgesteld. Een verwijzing naar wetgeving of een wettelijke bepaling omvat alle ondergeschikte regelgeving die op grond daarvan is vastgesteld.
Any words following the terms inclusief, include, in particular, for example or any similar expression zal be interpreted as illustrative and zal niet limit the sense of the words preceding those terms.
A reference to writing or schriftelijk excludes fax but niet email.
1.3 This clause 1 zal survive expiry or earlier termination of the Contract.
2. GRONDSLAG VAN DE OVEREENKOMST
2.1 The bestelling zal specify the type and quantity of Goederen and/or Diensten ordered. The klant is responsible for ensuring that the terms of the bestelling are complete and accurate. The bestelling placed by the klant with Radwell constitutes an offer by the klant to purchase the Goederen and/or Diensten from Radwell subject to these Conditions, which Radwell kan accept or decline at its discretion.
2.2 The bestelling zal only be deemed to be accepted when Radwell sends an bestelling Confirmation to the klant. By Radwell sending an bestelling Confirmation, the parties have entered into the Contract in relation to such bestelling, and the parties zal comply with their respective obligations under these Conditions in respect of such Contract. No binding Contract is formed until Radwell has issued an bestelling Confirmation in respect of an bestelling.
2.3 The Contract incorporates and is entered into on the basis of these Conditions. These Conditions apply to and zal govern the supply of all Goederen and/or Diensten by Radwell to the klant to the exclusion of any other voorwaarden that the klant seeks to impose or incorporate, or kan be implied by trade, custom, practice or in the course of dealing. Without prejudice to the foregoing, no terms or conditions referenced, delivered with or purported to be incorporated into an bestelling, purchase bestelling, factuur or similar document zal apply and the klant waives any right which it otherwise kan have under such terms or conditions. In the event of any conflict between the terms of an bestelling, contract, purchase bestelling, factuur or similar document, and these Conditions, the provisions of these Conditions zal prevail to the extent of such conflict.
2.4 The klant is deemed to acknowledge that it has niet relied on any statement, promise, representation, assurance or garantie made or given by or on behalf of Radwell.
2.5 The klant acknowledges and agrees that it is expressly niet entering into the Contract as a consumer.
2.6 Save as expressly set out in these Conditions, or in the bestelling Confirmation, but only to the extent expressly stated, any samples, drawings, descriptive matter, or advertising produced by Radwell and any descriptions or illustrations contained in Radwell catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goederen and/or Diensten described in them, and they zal niet form part of the Contract or have any contractual force.
2.7 Any quotation given by Radwell zal niet constitute an offer, nor an bestelling Confirmation.
2.8 Each party zal comply with its obligations under toepasselijk recht when acting under or in connection with the Contract.
3. Goederen and levering
3.1 The Goederen are described as set out on the Radwell website, (accessible here: https://www.radwell.be/) and in any applicable Goederen Specification.
3.2 Radwell reserves the right to amend the Radwell website at any time or any Goederen Specification if required by any applicable statutory or regulatory requirements.
3.3 Where the quoted prijs includes carriage, Radwell zal niet be liable for loss or damage to any Goederen while in transit unless the klant provides kennisgeving of such loss or damage to the carriers, and to Radwell, verbally binnen 24 hours, and in writing binnen 5 dagen, of the date of levering.
3.4 Where the klant requests that Radwell expedites levering of Goederen (for example for same day levering) , Radwell kan arrange specific types of carriage , at the cost of the klant, and Radwell zal have no aansprakelijkheid or obligation for that levering..
3.5 If as a result of the klant's instructions, or lack of instructions, Radwell is unable to dispatch the Goederen binnen seven (7) dagen after the date Radwell has notified the klant that they are ready for dispatch, the Goederen zal be deemed to have been delivered, and Radwell zal be entitled to arrange insurance and storage binnen its own premises or elsewhere on behalf of the klant, and the klant zal reimburse Radwell's reasonable charges incurred for such insurance or storage. The Goederen zal be invoiced and the klant moet pay such factuur in accordance with the Contract. Once the klant has provided the required instructions as to enable Radwell to dispatch the Goederen, Radwell zal accordingly do so.
3.6 Radwell is niet responsible for export, demurrage charges and/or customs charges. The klant zal be responsible for obtaining any necessary import or export licenses, certificates of origin or other requisite documents and paying all applicable customs, duties and belastingen (both present and future) in respect of Radwell's levering of the Goederen to the klant.
3.7 Radwell is niet responsible for any additional costs resulting from delay in unloading or levering.
3.8 Any dates quoted for levering of Goederen are estimates only. No garantie is given for the specific time of levering. Time of levering is niet of the essence. Radwell zal niet be liable for any delay in levering of the Goederen that is caused by a Force Majeure Event or the klant's failure to provide Radwell with adequate levering instructions or any other instructions that are relevant to the supply of the Goederen, or in any event for any delay which is less than four (4) months from the original estimated time of levering.
3.9 If Radwell fails to deliver the Goederen, its aansprakelijkheid zal be limited to the direct cost incurred by the klant in obtaining vervanging Goederen of similar description and quality in the cheapest market available, less the prijs of the Goederen.
3.10 Goederen supplied by Radwell kan be un-used but re-packaged, or used. Radwell gives no garantie that the Goederen are brand new, unless the Goederen are listed in the applicable bestelling Confirmation as being ‘Factory New’.
4. garantie for Goederen and Repaired Items
4.1 Subject to clause 12, Radwell warrants that, at the point of levering, and for a period of:
(a) Two (2) years from the date of levering, Factory New Goederen zal conform in all material respects with the applicable Goederen Specification
(b) Two (2) years from the date of levering, all Non-Factory New Goederen zal conform in all material respects to the applicable Goederen Specification
(c) Two (2) years from the date of levering, (subject to clause 4.2) all Repaired Items zal conform with their applicable description and zal remain functional in respect of the herstel (but for the avoidance of doubt, Radwell provides no garantie in respect of the performance of the Repaired Item where such performance is unrelated to the herstel),
and each such period is a (garantie Period).
4.2 Notwithstanding the above, Radwell expressly gives no garantie as to the future functionality of Repaired Items which are robotic or the subject of testing, save that any Repairs and Testing to be carried out on such Repaired Items zal be carried out in good faith.
4.3 Onder voorbehoud van clausule 4.3, indien:
(a) the klant gives kennisgeving in writing to Radwell that a Good or Repaired Item does niet comply with respective garantie set out in clause 4.1;
(b) such kennisgeving is provided during the applicable garantie Period; and
(c) Radwell een redelijke gelegenheid krijgt om het betreffende Goed of Gerepareerde Item te onderzoeken,
Radwell zal, at its option, either (i) herstel or replace the gebrek Good or Repaired Item; or (ii) terugbetaling the prijs paid (or where the prijs has niet yet been paid, offer credit against such prijs) for the aspect of the Good or Repaired Item found to be gebrek.
4.4 Radwell zal niet be liable for failure of Goederen or Repaired Items to comply with the garanties set out in clause 4.1 in any of the following events:
(a) the klant, any end user or any installer failed to follow Radwell’s oral or schriftelijk instructions as to the storage, commissioning, installation, use and maintenance of the Goederen and/or Repaired Items and (if there are none) good industry practice regarding the same;
(b) the klant, any end user or any installer alters or repairs such Goederen or Repaired Items without the schriftelijk approval of Radwell; or
(c) the gebrek arises as a result of fair wear and tear, willful damage, negligence, or abnormal storage or working conditions.
4.5 All terms implied by statute are excluded to the fullest extent permitted by recht.
5. EIGENDOM EN RISICO
5.1 Risk of damage to or loss of the Goederen zal pass to the klant on levering, or if the klant wrongfully fails to take levering of the Goederen, the time when Radwell has tendered levering of the Goederen (in which case clause 3.5 zal apply).
5.2 Full legal and equitable property in the Goederen zal remain with Radwell and zal niet pass to the klant until Radwell receives betaling in full in cash or cleared funds (inclusief any interest) for:
(a) the Goederen; and
(b) any other Goederen that Radwell has supplied to the klant in respect of which betaling has become due.
5.3 Until such time as property in the Goederen has passed to the klant, the klant zal:
(a) hold the Goederen as Radwell's fiduciary agent and bailee;
(b) store the Goederen separately from all other Goederen held by the klant so that they remain readily identifiable as Radwell property;
(c) niet remove, deface or obscure any identifying mark or packaging on or relating to the Goederen;
(d) maintain the Goederen in satisfactory condition and keep them insured against all risks for their full prijs from the date of levering;
(e) Radwell onmiddellijk informeren indien zij onderworpen wordt aan een van de gebeurtenissen genoemd in clausule 10.2; en
(f) give Radwell such information relating to the Goederen as Radwell kan require from time to time.
5.4 Subject to clause 5.5, the klant kan resell or use the Goederen in the ordinary course of its business (but niet otherwise) before RADWELL receives betaling for the Goederen (as principal and niet as RADWELL’s agent) in which event title to the Goederen zal pass to the klant immediately before the time of resale. However, if the klant resells the Goederen before RADWELL receives betaling for them the klant zal hold on trust for RADWELL so much of the proceeds of sale received by it, under contracts which include any of the Goederen hereby sold either in their original or altered state, as are necessary to discharge betaling in full to RADWELL.
(a) any sale zal be effected in the ordinary course of the klant's business at full market value; and
(b) the klant zal hold as trustee for Radwell so much of the proceeds of any such sale received by it, which zal niet be mixed with any other monies and zal at all times be identifiable as, and available to Radwell as, a fund from which the klant's liabilities to Radwell, whether in respect of the Contract or otherwise, can at the discretion of Radwell be discharged.
5.5 If before title to the Goederen passes to the klant the klant becomes subject to any of the events listed in clause 10.2, then, without limiting any other right or remedy Radwell kan have:
(a) the klant's right to resell the Goederen or use them in the ordinary course of its business ceases immediately; and
(b) Radwell kan at any time require the klant to deliver up all Goederen in its possession which have niet been resold, or irrevocably incorporated into another product; and if the klant fails to do so promptly, enter any premises of the klant or of any third party where the Goederen are stored in bestelling to recover them.
6. Supply of the Diensten
6.1 Radwell warrants that it zal provide the Diensten to the klant in accordance with the Service Specification in all material respects, except to the extent the Diensten are Repairs or Testing, in which case the clause 4 applies to such.
6.2 Any performance dates specified by Radwell for levering or completion of the Diensten zal be estimates only and time zal niet be of the essence for the performance of the Diensten. Radwell zal have no aansprakelijkheid for delay in the levering of Diensten provided that such Diensten are delivered binnen 4 months of when estimated.
6.3 Radwell zal have the right to make any changes to the Diensten which are necessary to comply with any toepasselijk recht or safety requirement, or which do niet materially affect the nature or quality of the Diensten, and Radwell zal notify the klant in any such event.
6.4 Where the Diensten are Repairs, Radwell kan, at its option, performing Testing on the herstel Item. Where Testing reveals that the herstel Item does niet require Repairs, Radwell kan charge a reasonable fee for performance of the Testing as the prijs for such Testing.
7. klant's obligations
7.1 The klant zal:
(a) cooperate with Radwell in all matters relating to the Goederen en Diensten;
(b) prepare and facilitate the klant's receipt of levering of Goederen and/or Repaired Items at the designed site so that such levering can be performed by or on behalf of Radwell;
(c) sign any levering note accompanying delivered Goederen and/or Repaired Items;
(d) employ and maintain appropriate, up-to-date and accurate traceability records to enable the immediate retour of any Goederen, or batches of Goederen, to Radwell in the event of a product recall and such records zal be available for inspectie by Radwell;
(e) provide Radwell, its employees, agents, consultants and subcontractors, with access to the klant's premises, office accommodation and other facilities as reasonably required by Radwell to provide the Diensten;
(f) provide Radwell with such information and materials as Radwell kan reasonably require to supply the Diensten, and ensure that such information is accurate in all material respects;
(g) at the Customer’s cost, where Radwell is to perform the Diensten at a site that is niet owned or licensed by Radwell:
prepare the site in all material respects the site so that the Diensten kan begin on time and without delay and without further preparatory work niet specifically agreed and costed by Radwell;
take out and maintain in force, during the period of time the Diensten are being performed, insurance with a reputable insurance company. and provide Radwell with a corresponding certificate of insurance and otherwise provide evidence of such to Radwell upon request, reflecting the following coverage:
public aansprakelijkheid insurance with a minimum of £5,000,000 GBP per occurrence in the annual aggregate;
Professional aansprakelijkheid insurance with a minimum of £5,000,000 GBP in the annual aggregate;
cyberbeveiligingsverzekering met een minimum van £5.000.000 GBP per gebeurtenis in het jaarlijkse totaal; en
employer's aansprakelijkheid insurance;
(h) prepare or deliver any items (inclusief herstel Items) in all material respects to the extent necessary so that so that the Diensten kan begin on time and without delay and without further preparatory work niet specifically agreed and costed by Radwell;
(i) obtain and maintain all necessary licenses, permissions and consents which kan be required for the Diensten before the date on which the Diensten are to start; and
(j) keep and maintain all Radwell Materials at the klant's premises in safe custody at its own risk, maintain Radwell Materials in good condition until returned to Radwell, and niet dispose of or use Radwell Materials other than in accordance with Radwell's schriftelijk instructions or authorization.
7.2 If Radwell 's performance of any of its obligations in respect of the Goederen or Diensten is prevented or delayed by any act or omission of the klant or failure by the klant to perform any of its obligation (klant Default):
(a) Radwell zal without limiting its other rights or remedies have the right to suspend performance of the Diensten and/or further levering of the Goederen until the klant remedies the klant Default, and Radwell zal be relieved from the performance of any of its obligations to the extent the klant Default prevents or delays Radwell 's performance of any of its obligations;
(b) Radwell zal niet be liable for any costs or losses sustained or incurred by the klant arising directly or indirectly from Radwell's failure or delay to perform any of its obligations caused directly or indirectly by a klant Default; and
(c) the klant zal reimburse Radwell on schriftelijk demand for any costs or losses sustained or incurred by Radwell arising directly or indirectly from the klant Default.
8. Charges and betaling
8.1 The prijs is exclusive of the costs and charges of packaging, insurance and transport, which zal be invoiced by or on behalf of Radwell to the klant unless otherwise stated in writing and agreed by Radwell.
8.2 The prijs for Diensten, is exclusive of any expenses reasonably incurred by the Radwell and its personnel and sub-contractors engaged in connection with the Diensten inclusief, but niet limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of Diensten provided by third parties and required by Radwell for the performance of the Diensten, and for the cost of any materials, each of which zal be recoverable in addition to the prijs from the klant, and Radwell kan factuur and the klant zal accordingly pay, for such expenses.
8.3 Radwell behoudt zich het recht voor om:
(a) increase the prijs of the Goederen and/or Diensten, by giving kennisgeving to the klant at any time before levering, to reflect any increase in the cost of the Goederen and/or Diensten to Radwell that is due to:
any factor beyond the control of Radwell (inclusief foreign exchange fluctuations, increases in belastingen and duties, and increases in labor, materials and other manufacturing costs);
any request by the klant to change the levering date(s), quantities or types of Goederen and/or Diensten ordered, or the Goederen Specification or Diensten Specification; or
any delay caused by any instructions of the klant or failure of the klant to give Radwell adequate or accurate information or instructions.
8.4 Radwell zal be entitled to factuur the klant on or at any time after dispatch for Goederen, and performance for Diensten. Radwell kan deliver bestellingen by instalments, which kan be invoiced and paid for separately.
8.5 The klant zal pay each factuur submitted by Radwell :
(a) in line with betaling terms agreed in writing (inclusief in email) between the parties or where no such betaling terms have been agreed, binnen thirty (30) dagen of the date of the relevant factuur; and
(b) volledig en in vrij beschikbare middelen op een door Radwell schriftelijk aangewezen bankrekening.
8.6 The prijs of the Goederen and/or Diensten is exclusive of amounts in respect of value added tax (VAT). The klant zal, on receipt of a valid VAT factuur from Radwell, pay to Radwell such additional amounts in respect of VAT as are chargeable on the supply of the Goederen and/or Diensten.
8.7 If the klant fails to make any betaling due to Radwell under the Contract by the due date for such betaling, then the klant zal pay interest on the overdue amount at the rate of 5% per annum above the Bank Of England’s base rate from time to time. Such interest zal accrue on a daily basis from the due date until actual betaling of the overdue amount, whether before or after judgment. The klant zal pay the interest together with the overdue amount.
8.8 The klant zal pay all amounts due under the Contract in full without any setoff, counterclaim, deduction or withholding (except for any deduction or withholding required by recht).
9. retouren beleid
9.1 Radwell operates a retouren beleid for Goederen ordered in error. This does niet apply to items that are niet routinely held in stock by Radwell. Where a klant seeks to retour Goederen for reasons that are other than Radwell’s fault, Radwell kan in its sole discretion offer a terugbetaling of up to 75% of the prijs minus any costs incurred by Radwell associated with their initial levering and retour. No terugbetaling zal be provided unless the Goederen are returned in a manner that allows them to be sold by Radwell for at least the same prijs as they were sold to the klant. Specifically but without beperking the Goederen packaging moet niet have been opened. No terugbetaling zal be considered unless the Goederen are returned by the klant binnen 5 dagen or their receipt.
10. Beëindiging en opschorting
10.1 If the klant becomes subject to any of the events listed in clause 10.2, Radwell kan terminate the Contract with immediate effect by giving schriftelijk kennisgeving to the klant.
10.2 Voor de toepassing van clausule 10.1 zijn de relevante gebeurtenissen:
(a) the klant suspends, or threatens to suspend, betaling of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts, or (being a company or limited aansprakelijkheid partnership) is deemed unable to pay its debts binnen the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, binnen the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply;
(b) the klant commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where the klant is a company) where these events take place for the sole purpose of a scheme for a solvent amalgamation of the klant with one or more other companies or the solvent reconstruction of the klant;
(c) (being a company) a petition is filed, a kennisgeving is given, a resolution is passed, or an bestelling is made for, or in connection with, the winding up of the klant, other than for the sole purpose of a scheme for a solvent amalgamation of the klant with one or more other companies or the solvent reconstruction of the klant;
(d) (being a company) an application is made to court, or an bestelling is made for the appointment of an administrator or if a kennisgeving of intention to appoint an administrator is given or if an administrator is appointed over the klant;
(e) (being a company) the holder of a qualifying floating charge over the klant's assets has become entitled to appoint or has appointed an administrative receiver;
(f) a person becomes entitled to appoint a receiver over the klant's assets or a receiver is appointed over the klant's assets;
(g) (being an individual) the klant is the subject of a bankruptcy petition or bestelling;
(h) a creditor or encumbrancer of the klant attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is niet discharged binnen 14 dagen;
(i) any event occurs, or proceeding is taken, with respect to the klant in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 10.2(a) to clause 10.2(f) (inclusive);
(j) the klant suspends, threatens to suspend, ceases or threatens to cease, to carry on all or a substantial part of its business;
(k) the klant's financial position deteriorates to such an extent that in Radwell’s opinion the klant's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; and
(l) (being an individual) the klant dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation.
10.3 Without limiting its other rights or remedies, Radwell kan suspend provision of the Goederen and/or Diensten under the Contract or any other contract between the klant and Radwell if the klant becomes subject to any of the events listed in clause 10.2(a) to clause 10.2(l), or Radwell reasonably believes that the klant is about to become subject to any of them, or if the klant fails to pay any amount due to Radwell on the due date for betaling. Radwell zal have no aansprakelijkheid to the klant for suspension properly exercised under this clause.
11. Gevolgen van beëindiging
11.1 On termination of the Contract for any reason, the klant zal immediately pay to Radwell all of Radwell’s outstanding unpaid invoices and any interest due.
11.2 Termination of the Contract, however arising, zal niet affect either of the parties' rights, remedies, obligations and liabilities that have accrued as at termination.
11.3 Clauses which expressly or by implication survive termination of the Contract zal continue in full force and effect.
11.4 This clause 11 zal survive expiry or earlier termination of the Contract.
12. beperking of aansprakelijkheid UK Contracts
12.1 The limitations in clause 12 zal apply only to those Contracts niet subject to clause 13. For the avoidance of doubt, the limitations in clause 12 zal apply to International Supply Contracts.
12.2 Nothing in the Contract zal limit or exclude Radwell aansprakelijkheid for:
(a) overlijden of persoonlijk letsel veroorzaakt door haar nalatigheid, of de nalatigheid van haar werknemers, vertegenwoordigers of onderaannemers (indien van toepassing);
(b) fraude of bedrieglijke verkeerde voorstelling van zaken;
(c) breach of the terms implied by section 12 of the Sale of Goederen Act 1979;
(d) breach of the terms implied by Section 2 of the Supply of Goederen en Diensten Act 1982;
(e) gebrek products under the Consumer Protection Act 1987; or
(f) any matter in respect of which it would be unlawful for Radwell to exclude or restrict aansprakelijkheid.
12.3 Subject to clause 12.2 Radwell zal under no circumstances whatsoever be liable to the klant, whether in contract, tort (inclusief negligence), breach of statutory duty, or otherwise or that of its agents, or employees, for:
(a) winstderving, gemiste verwachte besparingen, contractverlies, bedrijfsverlies, vermindering van goodwill en/of soortgelijke verliezen;
(b) loss of Goederen where risk has passed to the klant in accordance with the Contract;
(c) productieverlies, stillegging of niet-operationeel zijn;
(d) de kosten van demobilisatie, demontage of wederopbouw;
(e) the cost of renting or leasing a back-up unit, cost of renting or leasing a crane and any form of manipulator, costs of transportation for obtaining vervanging equipment or components;
(f) verlies of beschadiging van gegevens of informatie;
(g) verlies van enige overheidssubsidie of vergelijkbare financiële toewijzing;
(h) verlies van enige vertrouwensstatus of vergelijkbaar;
(i) enige bijzondere, indirecte of gevolgschade; of
(j) any pure economic loss, costs, schade, charges or expenses.
12.4 All free issue material, equipment and Goederen provided by the klant and intended for incorporation into the works of Radwell, and all herstel Items zal be at the klant risk as regards any loss or damage howsoever caused. If any such loss is caused by Radwell it zal provide substitute materials and/or herstel Items supplied by the klant, at no additional charge, but zal have no further aansprakelijkheid to the klant whatsoever.
12.5 Radwell’s total aansprakelijkheid to the klant, whether arising in tort (inclusief negligence), contract, breach of statutory duty or otherwise, in respect of all claims arising under or in connection with the Contract for the supply of Goederen and/or Diensten zal be limited to ten thousand pounds sterling (£10,000).
12.6 Radwell’s total aansprakelijkheid to the klant, whether arising in tort (inclusief negligence), contract, breach of statutory duty or otherwise, for defects in the supply of Diensten zal be limited to the amount paid by the klant to Radwell for the Diensten in the 12 months prior event giving rise to the claim.
12.7 Where so instructed in Radwell’s installation instructions for a product, the klant accepts responsibility for the recording of the location of installation of any Goederen supplied by Radwell. Radwell zal have no aansprakelijkheid for additional losses or costs incurred by the klant or its customers caused by the failure to record the precise location of installation of each individual item of Goederen.
12.8 This clause 12 zal survive expiry or earlier termination of the Contract.
13. Overmacht
13.1 Neither party zal be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event.
14. Wet moderne slavernij
14.1 The klant zal take reasonable steps to ensure that slavery and human trafficking (as defined in section 54, of the MSA) is niet taking place in any of its supply chains or in any part of its own business. The klant zal, at Radwell's request, provide Radwell with a statement of any such steps it has taken, and such other information as Radwell kan reasonably require in bestelling to enable it to prepare a slavery and human trafficking statement in accordance with the MSA. The klant zal notify Radwell immediately if it becomes aware of any actual or suspected slavery or human trafficking in a supply chain which has a connection with the Contract.
15. Vertrouwelijkheid
15.1 Each party zal at all times during and after the termination of the Contract treat as strictly confidential all information received or obtained as a result of entering into or performing the Contract which relates to the provisions or subject matter of the Contract, to any other party or the negotiations relating to the Contract.
15.2 Any party kan disclose information which would otherwise be confidential if and to the extent:
(a) it is required to do so by recht or any securities exchange or regulatory or governmental body to which it is subject wherever situated;
(b) zij het noodzakelijk acht de informatie bekend te maken aan haar professionele adviseurs, auditors en bankiers, op voorwaarde dat dit vertrouwelijk gebeurt;
(c) de informatie buiten toedoen van die partij openbaar is geworden;
(d) de informatie eerder aan haar is bekendgemaakt zonder enige vertrouwelijkheidsverplichting; of
(e) de partij op wie de informatie betrekking heeft schriftelijk toestemming heeft gegeven.
15.3 No announcement concerning the terms of the Contract zal be made by or on behalf of either party without the prior schriftelijk consent of the other, such consent niet to be unreasonably withheld or delayed.
15.4 This clause 15 zal survive expiry or earlier termination of the Contract.
16. Onderaanneming en overdracht
16.1 Radwell kan, at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
16.2 The klant kan niet assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior schriftelijk consent of Radwell.
17. Diverse bepalingen
17.1 The Contract constitutes the entire overeenkomst and understanding of the parties with respect to the subject matter of the Contract and supersedes any prior agreements, representations, understandings or arrangements between the parties (oral or schriftelijk) in relation to such subject matter. Each party acknowledges that upon entering into the Contract, it does niet rely, and has niet relied, upon any representation (whether negligent or innocent), statement or garantie made or agreed to by any person (whether a party to the Contract or niet) except those expressly set out in the Contract.
17.2 Except as set out in these Conditions, no variation of the Contract, inclusief the introduction of any additional voorwaarden, zal be effective unless it is in writing and signed by Radwell.
17.3 No express term of Contract nor any term implied under it is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise by any person who is niet a party to it.
17.4 The Contract kan be executed in any number of counterparts and by the parties on separate counterparts, but zal niet be effective until each party has executed at least one counterpart. Each counterpart, when executed, zal be an original of the Contract and all counterparts zal together constitute one instrument.
17.5 Any kennisgeving or other communication given to a party under or in connection with the Contract zal be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party kan have specified to the other party in writing in accordance with this clause, and zal be delivered personally, sent by pre-paid first class post or other next working day levering service, commercial courier.
17.6 A kennisgeving or other communication zal be deemed to have been received: if delivered personally, when left at the address referred to in clause 17.5; if sent by pre-paid first class post or other next working day levering service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's levering receipt is signed.
17.7 The provisions of clauses 17.5 and 17.6 zal niet apply to the service of any proceedings or other documents in any legal action. For the purpose of this clause “writing” zal niet include emails and for the avoidance of doubt kennisgeving given under the Contract zal niet be validly served if sent by email.
17.8 If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it zal be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is niet possible, the relevant provision or part-provision zal be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause zal niet affect the validity and enforceability of the rest of the Contract.
17.9 If one party gives kennisgeving to the other of the possibility that any provision or part-provision of the Contract is invalid, illegal or unenforceable, the parties zal negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
17.10 A waiver of any right or remedy under the Contract or recht is only effective if given in writing and zal niet be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by recht zal constitute a waiver of that or any other right or remedy, nor zal it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy zal prevent or restrict the further exercise of that or any other right or remedy.
17.11 The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (inclusief non-contractual disputes or claims), zal be governed by, and construed in accordance with the recht of England and Wales.
17.12 Each party irrevocably agrees that the courts of England and Wales zal have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Contract or its subject matter or formation (inclusief non-contractual disputes or claims).
17.13 This clause 17 zal survive expiry or earlier termination of the Contract.
18. Gegevensprivacy en internationale gegevensoverdracht
18.1 Where Your Data is Processed and Stored: We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it is being processed, in transit and when it is stored. All personal data is stored securely. All personal data is processed and stored in accordance with Radwell's privacy beleid (accessible here https://www.radwell.be/Policies/PrivacyPolicy)
18.2 Note: Certain data such as klant bestelling processing data and Google Analytics data kan be transferred outside of the UK and outside of the EEA (European Economic Area). By visiting our websites, requesting product or bestelling data it zal be understood by the data subject that this data kan be securely transferred beyond the UK and EEA.
19. Sancties en wet- en regelgeving inzake exportcontrole
19.1 You (klant) hereby undertake and agree to comply with all U.S. and non-U.S. sanctions and export control laws and regulations applicable to your handling, use, sale, export, reexport, and/or retransfer of the items supplied hereunder, inclusief, without beperking, the economic sanctions regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control ("OFAC"), the Export Administration Regulations ("EAR") administered by the U.S. Department of Commerce’s Bureau of Industry and Security ("BIS"), the EU Dual-Use Regulation, the UK Export Control bestelling 2008 as amended, and any similar laws and regulations of any other jurisdiction (collectively, "Trade Control Laws"). You agree to provide verkoper with all information, documentation, and certifications requested by verkoper to comply with and verify compliance with applicable Trade Control Laws (collectively, "Export Control Information"). You hereby represent, warrant and covenant that all such Export Control Information is accurate, complete, and up to date.
19.2 You zal niet, without obtaining any prior authorization from applicable governmental authorities required by applicable Trade Control Laws, directly or indirectly, sell, export, reexport, transfer, divert, or otherwise dispose of any items supplied hereunder to any country, territory, entity, or person prohibited by applicable Trade Control Laws, inclusief, for the avoidance of doubt, (i) any country or territory subject to comprehensive, government-wide, or broad sectoral sanctions (currently consisting of Belarus, Cuba, Iran, North Korea, Russia, Syria, Venezuela, and the Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhia regions of Ukraine) (together, "Sanctioned Countries"), (ii) any individual or entity designated the OFAC List of Specially Designated Nationals and Blocked Persons or the BIS Entity List, Denied Persons List, Unverified List, or Military End-User List, or (iii) any entity owned 50% or greater, or otherwise controlled by, the persons described in (ii) (such persons in (ii) and (iii), together, "Sanctioned Persons").
19.3 You hereby represent and warrant that you are niet (a) an individual or entity located, organized, headquartered, or resident in a Sanctioned Country, (b) a Sanctioned Person, or (c) acting for or on behalf of a person described in (a) or (b).
19.4 Any overeenkomst between you and any of your customers relating to any items supplied hereunder zal require such customers to abide by Trade Control Laws and to provide assurances to that effect to verkoper upon Seller’s request.
19.5 You hereby agree to indemnify and hold harmless from any and all claims, injuries, schade, losses, or penalties that kan result from Buyer’s violation of Trade Control Laws or the terms of this overeenkomst with respect to Buyer’s handling, use, sale, export, reexport, and/or retransfer of the items supplied hereunder.